Privacy Policy

1. Introduction

Gratisites Inc. ("Gratisites", "we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at gratisites.com (the "Site") and who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company name when you submit a contact form or audit request
• Website URL when you request a free website audit
• Any additional information you choose to include in message fields

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Deliver website audit reports
• Improve our website and services
• Analyze site usage and performance
• Communicate with you about our services (only with your consent)
• Comply with legal obligations

4. Consent

Under PIPEDA and PIPA, we collect, use, and disclose your personal information only with your knowledge and consent, except where permitted or required by law.

Express consent: We obtain your express consent when you voluntarily submit information through our contact forms, audit request forms, or when you accept analytics cookies through our cookie consent banner.

Implied consent: In some cases, your consent may be reasonably implied from your actions, such as when you provide your email address in the course of a business relationship for the purpose of receiving a service you requested.

Withdrawing consent: You may withdraw your consent at any time by contacting us at the details provided in Section 14. Please note that withdrawing consent may affect our ability to provide certain services to you. We will explain the implications of withdrawal upon request.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic and understand how visitors interact with our website. When you first visit our site, you will be asked to accept or decline non-essential cookies.

Essential cookies: Required for basic site functionality. These cannot be disabled.

Analytics cookies: Used through Google Tag Manager to understand visitor behavior. These are only loaded if you accept cookies.

You can change your cookie preferences at any time by clearing your browser's local storage or using your browser's cookie settings.

6. Third-Party Services

We may use the following third-party services that process data on our behalf:

• Google Tag Manager / Google Analytics: Website analytics and conversion tracking
• Meta (Facebook) Pixel: Advertising performance measurement

These services may collect data subject to their own privacy policies. We encourage you to review their respective policies.

7. Cross-Border Data Transfers

Some of the third-party services we use (including Google and Meta) are operated by companies based in the United States. As a result, your personal information may be transferred to, stored, and processed in the United States or other jurisdictions outside of Canada. When your information is in another jurisdiction, it may be accessible to the courts, law enforcement, and national security authorities of that jurisdiction. We take reasonable steps to ensure that third-party service providers protect your information to a standard comparable to Canadian privacy law, but we cannot guarantee that foreign jurisdictions provide equivalent protections. By using our Site and consenting to this Privacy Policy, you acknowledge this transfer.

8. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only:

• With service providers who assist us in operating our website and delivering services
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Gratisites Inc., our clients, or the public

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions and audit requests are retained for up to 24 months unless you request earlier deletion.

10. Your Rights

Under PIPEDA and PIPA, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection, use, and disclosure of your information
• Request deletion of your personal information, subject to legal requirements

To make an access or correction request, contact us using the details in Section 14. We will respond to your request within 45 days, as required under PIPA. If we need additional time, we will notify you in writing.

If you are unsatisfied with our response, you have the right to file a complaint with:

• Office of the Information and Privacy Commissioner of Alberta (OIPC): For complaints about how an Alberta organization handles your personal information. Visit oipc.ab.ca or call 780-422-6860.
• Office of the Privacy Commissioner of Canada (OPC): For complaints under PIPEDA. Visit priv.gc.ca or call 1-800-282-1376.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

14. Accountability and Contact

Gratisites Inc. is responsible for the personal information under our control. Our Privacy Officer is accountable for our compliance with this policy and with PIPEDA and PIPA.

If you have questions about this Privacy Policy, wish to exercise your rights, or want to make a complaint, contact our Privacy Officer:

Privacy Officer
Gratisites Inc.
Calgary, Alberta, Canada
Email: sales@gratisites.com
Phone: 1.403.532.2733